Description
Your first step into fully managed services, this package takes over the core tasks of marketing and rent collection, freeing you from day‑to‑day communications. It begins with a premium listing that includes a 3D virtual tour (captured with a 360° camera), allowing remote tenants to experience the space immersively. All tenant enquiries are first filtered by our customer service team, who only forward serious viewing requests to you for final confirmation. Tenancy agreements are signed via DocuSign, providing legally binding electronic signatures. The financial management component is comprehensive: we set up a dedicated landlord dashboard where all rental income (whether by debit/credit card or bank transfer) is displayed in real time and automatically categorised (rent, deposit, service charges, etc.). A standardised monthly income‑and‑expenditure report is provided. We also arrange (at an additional cost, via a third‑party inventory clerk) a professional check‑in inventory report, which we coordinate on your behalf. For repairs, we establish a dedicated email address and an emergency hotline for urgent issues (e.g., burst pipes, power outages). We liaise with qualified engineers and obtain your authorisation (or operate within pre‑set spending limits) before incurring repair costs, which are settled from your rental account. This package suits landlords who want to minimise administrative burdens while retaining ultimate decision‑making authority.
