Description
Deposit disputes are one of the most common and difficult issues in UK tenancies. This package focuses exclusively on the entire deposit lifecycle, aiming to minimise your risk of compensation claims and ensure you can lawfully protect your interests. Before move‑in, we arrange a professional check‑in inventory (executed by an independent, RICS‑qualified clerk), which records the condition of every item, wall, and floor with high‑resolution photographs and video – this report becomes the gold‑standard evidence at the end of the tenancy. The tenancy agreement includes a Property Maintenance and Cleaning Standards Appendix, clearly defining the level of cleanliness and item condition expected at check‑out. During the tenancy, we conduct a mid‑term inspection (around month five or six) to document any damage beyond normal wear and notify the tenant in writing to rectify issues. At check‑out, we produce a comparison report between check‑in and check‑out, generating a Difference Assessment Summary. If legitimate deductions are justified (e.g., excessive cleaning, damage), we assist you in submitting a claim through the government‑approved deposit protection scheme (TDS or MyDeposits), supported by full evidence. Should the tenant dispute, our disputes adviser will guide you through the preparation of a defence and the Alternative Dispute Resolution (ADR) process. While this package cannot eliminate disputes entirely, it places you in a strong evidentiary position.
